The intellectual technology of guiding societal evolution [Enrique Herrscher,
ISSS 1998 Plenary Session, July 20/98]
These notes are a rough transcription,
prepared as each individual presenter and/or commentator spoke at the ISSS
1998 conference. Gaps and errors have likely occurred. For more accurate
citations, please consult the original presenters. These notes have been
contributed to the ISSS by David Ing, of the IBM Advanced Business Institute
(sabi@systemicbusiness.org).
[Plenary Session, July 20/98, 11:30 a.m.]
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Enrique Herrscher (university in Argentina)
Bridges ...
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from soft to hard;
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from theory to practice; and
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from ISSS to the world.
Won't build bridges, they're already there.
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Actually, the chart is a system, so don't read vertically.
| Hard |
Soft |
| building |
thinking |
| artifacts |
concepts |
| unilateral |
contradictory |
| measurable |
ambiguous |
\
\
\ |
/
/
/ |
Now can (measure, simulate, evaluate) soft systems, as well as hard systems
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Can measure enthusiasm of people, happiness
Rigourous treatments? Not always found by outside people (not systemists).
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Two consequences:
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Will not be taken seriously.
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Won't enter the corporate world.
First bridge: How do people use theory? (He's a practitioner).
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Like a solid trunk of a tree, which have developed into branches.
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Now have a wonderful binder of procedures, which contains only abstracts,
whereas previous conferences would have had the entire paper.
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At the other end, practice is looking to the theory.
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The theory isn't wrong, there's just too much of it.
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Think that everything should fit: relevance, which will result in surviving
ideas.
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No relevance:
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Not everything is based in relevance: there are some ideas which have no
relevance when the research is being conducted, but will be relevant later.
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Milstern: pure research.
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The rest of the effort must be relevant.
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Future Relevance:
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Ismael by Daniel Quinn is an inspiration to him (a book you sleep on).
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Must have market-driving work, not what they're asking for.
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Present relevance:
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Senge is important, market-driven, as that's what corporate leaders want
to hear.
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Could divide the conference into one of these areas, in the future?
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Academy of Management has 3 publications:
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Review: pure theory.
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Journal: application.
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Executive: translate theory of executives, because no translation ==> no
money.
Third bridge: ISSS and the world.
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Don't need to look from von Bertalanffy.
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He looks from 1986 at Philadelphia, the first ISSS he attended.
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Speed increasing, to be a third cultural revolution.
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First revolution: learn to write
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Second revolution: learn to print: disseminate
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Access revolution: learn to access: Internet
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CNN reaches 130 million
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Internet from 70 million to 700 million
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Knowledge: 1400 universities within companies.
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How much knowledge has entered the workplace?
The world has complex processes, which provides a context.
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Globalization (with winners and losers)
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(Related to?) increasing income gap: (even if average is the same).
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Technological change
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(Creates?) unemployment problems across the world
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Human capital
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(With) contingent employment: 35% of U.S. is part-time employment
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Instantaneous communication
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Hasn't prevented wars, or fundamentalism
Some things occurring in the corporate world.
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Mass customization: better quality and lower cost at the same time.
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Global restructuring: In the desperation of managers, many things are being
applied.
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Strategic leadership:
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Shell using system thinking for serial restructuring.
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GE under Jack Welch implicitly applying systems thinking through work-outs.
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There's a new managerial mindset.
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People not trying to restore equilibrium, but the disrupt equilibrium.
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A new paradigm: The context changes faster than we can.
Will Rogers, quoted by Michael Hill.
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Even if we are on the right track, we will be run over if we stand still.
Questions
Disagreement with partitioning speakers at a conference like this: mixtures
of theoreticians and practitioners.
Research driven by money? German beer purity law being reduced due to European
community.
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Should leave pure scientists alone.
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Not all science in the ivory tower, but should have some.
Philip Gonzalez: Can't deny the force of gravity, but be careful not to
fall.
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