Managerial heuristics for knowledge creation [Anastasios Karamanos, ISSS 1998 Paper Session, July 20/98]

[Paper session, July 20/98, 2:40 p.m.]

Anastasios Karamanos, Ph.D. student at City U., London

Observations on knowledge-intensive economy.

Knowledge creation can not be isolated, firms must interact with their environment. Can similar today's environment as complex dynamic terrain. Need to shift attention from controlling outcomes to influencing processes. Need some restrictions or regulatory systems: internal processes which force integration and equilibrium: Mental models are made of processes called heuristics. Creativity at the edge of chaos: Organizational identity: Four categories of indices: With indices ...

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